Pricing
No charge per minute, and none per seat. You bring your own Gemini key and your own Twilio account and pay those bills directly, at their rates, with nothing added by us.
A genuine production deployment. Answers the phone, calls out, sends email, reads your documents.
Where the things nobody else offers live: MCP in both directions, multi-model delegation, and CRM.
No numeric ceilings, plus the three things large organisations cannot buy any other way.
Enough to put a working assistant on a site and watch how it behaves. It does not expire.
Evaluating, or a website widget that never needs to grow
Everything unlocked, self-serve, no card. Then it reverts to demo mode.
Proving it on real work before you buy
Explore a category to compare all five plans. On smaller screens, scroll each table sideways.
| Included in your licence | Demo | Trial | Basic | Pro | Enterprise |
|---|---|---|---|---|---|
| Concurrent live sessions | 1 | 5 | 3 | 25 | Unmetered |
| Active agents | 1 | 5 | 3 | 25 | Unmetered |
| Admin seats | 1 | 5 | 3 | 15 | Unmetered |
| Included in your licence | Demo | Trial | Basic | Pro | Enterprise |
|---|---|---|---|---|---|
| Knowledge base documents | 3 | 50 | 50 | 500 | Unmetered |
| Knowledge base megabytes | 25 | 250 | 250 | 2,048 | Unmetered |
| Skills | 5 | Unmetered | Unmetered | Unmetered | Unmetered |
| Included in your licence | Demo | Trial | Basic | Pro | Enterprise |
|---|---|---|---|---|---|
| Custom HTTP tools | Not included | 20 | 5 | 100 | Unmetered |
| MCP connections | Not included | 5 | Not included | 25 | Unmetered |
| Orchestrators | Not included | 3 | Not included | 10 | Unmetered |
| Federation links | Not included | 3 | Not included | Not included | Unmetered |
| Included in your licence | Demo | Trial | Basic | Pro | Enterprise |
|---|---|---|---|---|---|
| Event triggers | Not included | Unmetered | 5 | Unmetered | Unmetered |
| Webhook subscriptions | Not included | Unmetered | 2 | Unmetered | Unmetered |
| API keys | Not included | 5 | 2 | 25 | Unmetered |
| Campaign contacts | Not included | 500 | Not included | 50,000 | Unmetered |
| Included in your licence | Demo | Trial | Basic | Pro | Enterprise |
|---|---|---|---|---|---|
| Inbound phone | Not included | Included | Included | Included | Included |
| Outbound calls and queue | Not included | Included | Included | Included | Included |
| Not included | Included | Not included | Included | Included | |
| Telegram | Not included | Included | Included | Included | Included |
| Not included | Included | Included | Included | Included | |
| Mailbox connections | Not included | Included | Included | Included | Included |
| Included in your licence | Demo | Trial | Basic | Pro | Enterprise |
|---|---|---|---|---|---|
| Warm transfer to a human | Not included | Included | Included | Included | Included |
| TaskRouter routed transfers | Not included | Included | Not included | Included | Included |
| Live call monitoring | Not included | Included | Not included | Included | Included |
| Cross-session recall | Not included | Included | Included | Included | Included |
| Included in your licence | Demo | Trial | Basic | Pro | Enterprise |
|---|---|---|---|---|---|
| MCP server | Not included | Included | Not included | Included | Included |
| CRM connectors | Not included | Included | Not included | Included | Included |
| Agent to agent delegation | Not included | Included | Not included | Included | Included |
| Evals | Not included | Included | Not included | Included | Included |
| Included in your licence | Demo | Trial | Basic | Pro | Enterprise |
|---|---|---|---|---|---|
| Call analytics | Not included | Included | Included | Included | Included |
| Audit log | Not included | Included | Not included | Included | Included |
| Prometheus metrics | Not included | Included | Included | Included | Included |
| OIDC SSO | Not included | Included | Not included | Not included | Included |
| White label | Not included | Not included | Not included | Not included | Included |
| Included in your licence | Demo | Trial | Basic | Pro | Enterprise |
|---|---|---|---|---|---|
| Production instancesEnforced between instances sharing a database. Across wholly separate deployments it rests on the licence terms. | 1 | 1 | 1 | 2 | Unmetered |
| Major versions activated | up to 8.x | up to 8.x | up to 8.x | up to 9.x | up to 10.x |
| Updates and support | — | — | 12 mo, Community | 24 mo, Next business day | 36 mo, 4 hour P1 |
| Licence expires | Never | 14 days | Never | Never | Never |
Retention windows and right-to-be-forgotten are missing from this table on purpose: they are unconditional on every plan including the free one, so they are not something a tier can grant or withhold.
Billing by the minute needs a ledger of every conversation, which means your deployment has to report what it did to somebody else's server. That single requirement is what makes a metered vendor hard to approve in a regulated setting, and it is the thing this product exists to avoid.
So the meters are things readable from your own database at a single instant: conversations running at once, agents configured, admin seats, documents indexed. No history, nothing to report, nothing to audit.
We hold no certification on your behalf. Self-hosting means the compliance posture is yours, which is the point for most buyers who ask.
Single tenant, your database, your credentials. Conversations never touch shared infrastructure and never reach us.
Your licence carries an Ed25519 signature your deployment checks locally. An air-gapped deployment works exactly like a connected one.
Retention windows and right-to-be-forgotten ship in every plan, including the free one. Charging for that would be indefensible.
A clock drift or a mistyped key opens a 14 day grace period on your existing entitlements. Nothing about billing should be able to take a phone line down overnight.
See how platform costs change as your conversations grow.
More room to grow. No platform meter running.
Using the comparison rates stored in this project: Vapi at $0.05/minute. Excludes model, telephony, hosting, taxes, and operational costs. Vendor plans and inclusions differ; this is a platform-fee estimate, not a full operating-cost quote.